Your card and all transaction activities on the account are restricted until you verify your identity by providing a list of needed identification documents. CIP HoldĪ CIP hold is a temporary suspension of your BankMobile Vibe account when the bank cannot verify your account holder's details.
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If the billing address recorded by Customers Bank during your sign-up is different from the address you provided to the merchants, the account is put on temporary hold until you update your billing address. Merchants depositing in your account always check your billing address for extra caution and security reasons. However, your account will be put under an extra 24-hour temporary hold after resetting your password to allow the bank to finalize your account security system. If you input your login details incorrectly more than twice, Customers Bank will put a temporary hold on your account until you verify your identity and change your access password to protect your account.Ĭustomers Bank representatives respond almost immediately to your request to reset your password. Too many login attempts might translate to fraudulent activities, such as somebody trying to hack your account. Here are scenarios that can lead to your suspended BankMobile Vibe account : Too Many Login Attempts Therefore, any slight mistake might have your account suspended.
Why Was My BankMobile Vibe Account Suspended?Ī bank account is sensitive and requires maximum security. DoNotPay puts pressure on BankMobile Vibe to respond to your appeal faster through the Unban My Account product. You do not have to worry if your account has been suspended because you can get it back through a petition.Ĭontacting BankMobile Vibe customer service to appeal a suspended BankMobile Vibe account might take longer than you expected. BankMobile Vibe is specifically designed to cater to the needs of university and college students.Ĭustomers Bank might suspend your BankMobile Vibe account with or without notice if they suspect any suspicious activity in your account, or have questions about your school refund program.
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Wells Fargo, Bank of America, Credit Union, etc…) (refunds available in 2-3 business days)īank Mobile Vibe account– Same-day deposits to students’ BankMobile account (Debit Card).Appeal Banned Account The Fast Way to Appeal a Suspended BankMobile Vibe Account How to Appeal a Suspended BankMobile Vibe AccountīankMobile Vibe is the digital banking division of Customers Bank, an FDIC-insured and Federal Reserve regulated commercial bank in the U.S. Students will have 2 choices to receive their disbursement:ĭirect deposits to an existing bank account (i.e. Choose the refund option that is best for you (PeraltaCard or Direct Deposit).
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